Frequently Asked Questions

Everything you need to know about shopping with TALA.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all items in their original condition with tags attached. Please note that for hygiene reasons, some items like underwear cannot be returned.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our high-performance fabrics are designed for a compressive fit.

Are your products sustainably made?

Sustainability is at our core. Over 90% of our products are made from recycled materials, and we use compostable packaging for all shipments to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer buy-now-pay-later options through Klarna and Clearpay.

Can I change or cancel my order after it's placed?

Our warehouse processes orders quickly to ensure fast delivery. You can cancel or modify your order within 30 minutes of placement by contacting our support team.